Tag Archive for 'Twitter'

Christchurch Tweetup

For at least the third time a Tweetup of Christchurch twitterers has been held, last night at Cocopelli.   I wanted to go for two reasons – I was curious as to what a Tweetup might be after seeing Tweetups being organised on a semi-regular basis in Auckland and Wellington and I wanted to meet James Stewart, whose ArtKlick site I once thought had the potential to be a significant competitor to New Zealand’s favourite online art print shop (New Zealand Fine Prints is one of my clients).

Because my interest in Twitter and social media is from a business perspective  the best way of summing up my expectations was hoping for a chamber of commerce meeting for the digital age and dreading being dropped into the Uni chess club on a free booze bender.

The key questions I want to know from other business orientated Twitters are:

  1. How do you find new followers who are obsessed enough with your company’s products, services or events that they want the constant contact that Twitter enables?
  2. How do you keep your followers interested and engaged?
  3. What strategies do you employ to filter the deluge of distracting tweets from other people during your working day?

I didn’t manage to meet anyone else who was thinking about Twitter in these terms. It was interesting to meet a relatively diverse bunch of Christchurchians and I enjoyed the night out on a personal level but a business person dropped into the Christchurch Tweetup would have been hard pressed to spot even a glimmer of the potential that social media and online marketing has for promoting their business.

It would have been a lot more interesting professionally if we had had a guest speaker (why not get someone like Giapo to come down and talk about how they have grown their business using Twitter, or a social media consultant like Simon Young who could give Christchurch based online marketers case studies to benchmark their efforts against).  And wouldn’t it be a stimulating exercise to brainstorm some online marketing strategies to pay back the bar who hosted the event with some real time social media promotion on the night to test out some ideas and share the knowledge of those present to demonstrate to non-Twitters the real world benefits of harnessing social media?

My online marketing tip to Cocopelli? Put up a sign and hand out a flyer with every purchase asking customers to follow them on Twitter to receive news and special offers. Cost about $20 for 500 photocopied fliers and probably better value for their business than putting on pizza and drinks for #tweetCHCH

Ecommerce – planning ahead

Five years ago pages on the internet didn’t seem to change that often. My common searches would return well-known pages in a familiar order. But during the day now I am constantly updating pages on sites I work with to reflect the latest news for customers and visitors. It’s remarkable how dynamic the internet is becoming – a swirling pool of ideas updated and annotated by a community of readers and visitors.

The commercial core of websites aren’t changing a lot – the best e-commerce design and functionality of five years ago still works today. This is a relief to store owners who aren’t faced with upgrading the nuts and bolts of their stores – because changes right now are around connecting with your customers better. Progress in this area relies on Twitter or Facebook – which stand alongside your website, woven into its fabric for sure but not part of its scaffolding. The investment here is time – something that startup businesses may have in abundance if customers are still a bit thin on the ground!

In website promotion improvements are continual and I am revisiting two areas I have spent time researching before that I am planning to learn and do more with this year. I am dusting off my web analytics experience and I really want to make some videos! There are two articles at the top of my reading for this – one on Video and SEO and this one on Analytics.

Is Twitter useful for NZ Business?

Is Twitter going to be useful for New Zealand business or is it a fad?  In my day job I have been delighted to have generated some extra business and made some good contacts using Twitter – you can follow us at NZPrints.  However the downside is the distraction that comes from following other people who post lots of interesting links!

Even if Twitter turns out to be a fad or a step toward something more significant I think it is worthwhile for New Zealand business owners or professionals to spend time marketing themselves or their products via Twitter.  It is not just about promoting what you offer it is also a great way to keep up with what other people are saying about topics that are important to you to.